Category: Computer science : Information Technology (IT)

Introduction As you will recall from the syllabus  the course had two goals, namely To help you understand how organizations use technology to achieve their business goals, and To familiarize you with certain information technologies that are commonly used in the business world. This Final Reflection Paper allows you to reflect on whether the course… Continue reading Introduction
As you will recall from the syllabus  the course had two goals, nam

Introduction As you will recall from the syllabus  the course had two goals, namely To help you understand how organizations use technology to achieve their business goals, and To familiarize you with certain information technologies that are commonly used in the business world. This Final Reflection Paper allows you to reflect on whether the course… Continue reading Introduction
As you will recall from the syllabus  the course had two goals, nam

The technology paper should cover some aspect of the various technologies we have covered(excel, access, dreamweaver, tableau) in this course.  The paper should be 3-4 pages, double-spaced, and should contain at least two references to sources other than the book.  One option is to write about a company that you are familiar with and show… Continue reading The technology paper should cover some aspect of the various technologies we hav

Case Scenario 1: Add New User Accounts Your organization has acquired another company, “Boss Std” with 100 users. The “Boss Std” network doesn’t use Microsoft Technologies. Instead, the company uses a Linux-based directory service solution. The VP of Information Technology would like to add new users to the organization’s Microsoft Active Directory network as soon… Continue reading Case Scenario 1: Add New User Accounts
Your organization has acquired another co

Unit 4 Assignment Details Service-level agreements (SLAs) need to be established so that customers and the help desk both know what is expected of them. You are working with your management team and the customers to establish appropriate SLAs and to determine which metrics will be used to measure and report the service levels. Based… Continue reading Unit 4
Assignment Details
Service-level agreements (SLAs) need to be establishe

Unit 4 Assignment Details Service-level agreements (SLAs) need to be established so that customers and the help desk both know what is expected of them. You are working with your management team and the customers to establish appropriate SLAs and to determine which metrics will be used to measure and report the service levels. Based… Continue reading Unit 4
Assignment Details
Service-level agreements (SLAs) need to be establishe

Case Scenario 1: Add New User Accounts Your organization has acquired another company, “Boss Std” with 100 users. The “Boss Std” network doesn’t use Microsoft Technologies. Instead, the company uses a Linux-based directory service solution. The VP of Information Technology would like to add new users to the organization’s Microsoft Active Directory network as soon… Continue reading Case Scenario 1: Add New User Accounts
Your organization has acquired another co

Securing Physical Hardware Instructions Answer the following questions in full paragraph form from the perspective of a network technician or administrator. Case Scenario 1: Protecting Hard Drives You provide support for a commercial bioengineering lab. Mizuki is a chemist working on a sensitive project. The IT Department has provided a computer that has two large… Continue reading Securing Physical Hardware
Instructions
Answer the following questions in full p

you will create an infrastructure design that considers the key elements of software, hardware, security, and business process flow for your e-commerce startup company. You will also use graphics tools to create a supporting data flow diagram (DFD) for your infrastructure design. The infrastructure design provides an opportunity to visualize the key elements and how… Continue reading you will create an infrastructure design that considers the key elements of soft

Unit 3 Assignment Details You have convinced the management team that a phone-based solution is not the most appropriate solution. Your recommendation is to set up a self-service-based support environment. Here are 2 references to support your recommendation and help with this assignment: Customer Self-Service https://blog.hubspot.com/service/customer-self-service Web-Based Help Desk Tools https://blog.hubspot.com/service/web-based-help-desk?toc-variant-a= Also please review pages… Continue reading Unit 3
Assignment Details
You have convinced the management team that a phone-b