Conflict is a normal part of any team experience. Understanding conflict and possessing skills and strategies to effectively manage it will facilitate and enhance the overall team effectiveness.
For this assignment familiarize yourself with the Thomas- Kilmann model of Conflict Management strategies discussed in Northouse pgs. 293-296. There are many other sources besides the text for you to access this info. This one is good https://www.skillsone.com/Pdfs/smp248248.pdf (Links to an external site.)
1. Complete the Conflict Resolution Styles Survey on pages 302-304 of your text ( or the one in the link above) . Consider only one person in mind when you do the assessment.
2. Then prepare your report responding to the questions listed below.
3. Title your work ‘Managing Conflict’ & your name
Describe EACH OF the 5 styles of of conflict management. Include an advantage and a disadvantage for each style.
Describe how your scored on the assessment by sharing your numbers. Include your most preferred and your least preferred style according to the assessment.
Discuss how/why the results from the assessment are accurate, what you expected or how they contradict your true behavior.
Describe a conflict situation in which you have been directly involved. Include: What the conflict about? How important was this issue to you?
Who was it with (friend, parent, boss, etc.)? How important was the relationship to you?
What conflict resolution style did you use in this situation and why?
Describe your effectiveness in managing this conflict using this style.
In retrospect, which other style might have also been effective and why?
Text references to Northouse or another source required.
Remember to number your responses. Be sure to support your answers using concepts (citations) from the text or other sources. Limit your response to 1000 words, double spaced, use Times New Roman, font size 12, include your name and submit your assignment below. Link all responses to the text citing the referenced page. Of course, papers should be organized, thorough, with proper sentence structure and grammar.